FAQ

Common questions.

Reservations

Send us an inquiry from any property page or the contact form. Our team will confirm dates, rates and any extras by email within one working day.

Payments

Once dates are confirmed, we invoice for a 30% deposit to hold the booking, with the balance due 60 days before arrival.

Cancellations

Each property has its own policy, listed on the property page. As a general rule, cancellations more than 60 days before arrival are refunded in full, less a small administration fee.

Arrival & children

Standard check-in is from 15:00 and check-out by 11:00. We do our best to accommodate early arrivals.

Transfers & special requests

Yes — we work with a small number of drivers we know well, on all islands and the mainland.

Contacting the property

You'll have a named property manager for the duration of your stay, reachable by phone and WhatsApp.